CONTACT US

EPIC BAR

PO BOX 684581

Austin, Texas 78768 USA

Phone: 512-944-8502

FAX: 512-900-7982

RETURN & REFUND POLICY

No returns. Food items are not eligible for returns or exchanges. All sales are final.

No refunds. All sales are final.

CANCELLATION POLICY

You must contact us at epicness@epicbar.com within 12 hours of online purchase for us to cancel your transaction. After 12 hours no cancellations are allowed.

CREDIT CARDS ACCEPTED

We accept Visa, Mastercard, American Express, Discover

SHIPPING POLICY

Shipping is limited to the USA at this point in time. We will not ship out of the country. We process all orders within 12 hours of receiving them and they are put in the mail within 24-48 hours after. We mail USPS and FedEx depending on the number of boxes ordered.

NEW SHIPPING NOTIFICATION

We have transitioned to weight-based shipping:

In true EPIC fashion, we are always looking for ways to make our customer's experience as seamless as possible. That's why, for efficiency purposes, we have transitioned over to weight-based shipping. Here's how it works:

0.0 lb - 10.99 lb = $8.50 (covers sample pack orders + 1 parcel shipments)
11.0 lb - 15.99 lb = $14.95 (Covers master case orders & 2 case Broth orders)
16.0 lb - 20.99 lb = $19.95 (Covers 2 parcel shipments including 3 case Broth orders)
21.0 lb - 29.99 lb = $24.95 (Covers 4 case Broth orders)
30.0 lb - 39.99 lb = $29.95 (Covers 3 parcel shipments)

*Shipping rate increases by $10 with every 10 lbs. above Level 5.

As always, if you have questions regarding our new policy, don't hesitate to reach out to us: eatepic@epicbar.com; 512-944-8502

- The EPIC Wolfpack

EAT EPIC. LIVE EPIC. BE EPIC.